For all the good that Windows 10 updates provide, they do occasionally do more harm than good, and the ominous ‘’Audio Not Responding’’ error exemplifies this best. Here’s how to circumnavigate the problem and resolve it for good.

Table of ContentsHide

    Restart Windows Audio

    Much like restarting the PC, rebooting Windows 10’s inbuilt audio services can solve the majority of sound issues.

    1. Right-click on the Windows Start menu and select ”Run” from the contextual options menu.
      Windows 10 No Sound Realtek
    2. In the blank Run field, enter ”services.msc” and hit ”OK”. Doing so brings up the Windows Services window.
    3. Among the list of services, scroll down to the one called ”Windows Audio”.
    4. Right-click on ”Windows Audio” and select ”Properties’’.
      No Sound Windows 10
    5. Under the ”General” tab, ensure ”Startup type” is set to automatic.
      Windows 10 No Sound
    6. Click ”Apply”, then ”OK”.
    7. Close the Properties window.
    8. Right-click on Windows Audio and click on ”Restart’.
    9. In the Windows Services window, navigate to the service titled ”Windows Audio Endpoint Builder”.
      Windows 10 Sound Not Working
    10. Right-click and select ”Properties”.
    11. Set ”Startup type” to automatic.
    12. Back in the Services window, right-click on ”Windows Audio Endpoint Builder” and click on ”Restart’’.

    Configuring Windows Audio Components

    One issue that may be preventing Audio Services in Windows 10 from responding is incorrectly configured components. The problem arises when core components are not set to load up with Windows Audio, which leaves the service unable to function correctly due to the dependency on these components that are in effect not running.

    1. Right-click on the Start menu and click on ”Run”.
    2. Type ”services.msc” into the empty Run field and click on ”OK”.
    3. Find ”Windows Audio” in the list of services and right-click then select properties.
    4. Navigate to the ”Dependencies” tab, and under the ”This service depends on the following system components” section, expand all the lists.
    5. Note down the name of the components. In most cases, these will be DCOM Server Process Launcher, RPC Endpoint Mapper, and Windows Audio Endpoint Builder.
    6. Close the Windows Audio Properties window.
    7. In the services list locate each of the components as mentioned above and make sure the status is set to ”Running”.
    8. If they aren’t, right-click on the components and select ”Start”.
      Windows 10 No Audio
    9. Next, right-click once more and choose ”Properties”.
    10. Under the ”General” tab, make sure ”Startup type” is set to automatic.
      No Sound On Computer Windows 10
    11. Hit ”Apply”, then ”OK”.
    12. Restart the PC.

    Update Audio Drivers

    The audio services not responding error may be caused by outdated audio device drivers. There are two ways to remedy this.

    Method 1

    1. Visit your audio device manufacturer’s website and navigate to the support page.
    2. Find and download the latest driver for your device.
    3. Double-click on the downloaded executable and follow the instructions provided by the installation wizard. The executable will remove the old driver making way for the new, updated version.
    4. Restart the PC and check if the ”Audio services are not responding” error persists.

    Method 2

    1. For the second method, begin by right-clicking on the Windows Start menu and selecting ”Device Manager”.
    2. In Device Manager, expand the listing called ”Sound, video, and game controllers”.
    3. Next, right-click on your audio device, and then on ”Properties” from the contextual list that shows up.
    4. Click on the ”Driver” tab.
      Generic Audio Driver Detected
    5. Right-click on the Windows Start menu and click on ”Device Manager”.
    6. Expand the ”Sound, video, and game controllers” list.
    7. Right-click on the PC’s audio device and select ”Uninstall device”.
    8. Click on the ”Update Driver” button, then on ”Search automatically for updated driver software”.
    9. Windows will search for the latest version of the driver for the device and install it.
    10. Restart the PC for good measure.

    Uninstall and Reinstall Audio Drivers

    If updating the driver fails to resolve the problem, reinstalling it may be necessary. Here are the steps required to do just that.

    1. Right-click on the Windows Start menu and click on ”Device Manager”.
    2. Expand the ”Sound, video, and game controllers” list.
    3. Right-click on the PC’s audio device and select ”Uninstall device”.
    4. When prompted by the ”Warning: You are about to uninstall this device from your system” message, click on ”OK”.
      Generic Audio Driver Not Fixed
    5. When Windows has finished removing the device, click on ”Action” within Device Manager and select ”Scan for hardware changes”.
    6. Windows will detect the ostensibly ”new” device and install the drivers automatically.
    7. Restart the PC.

    Run Windows Troubleshooter

    Windows 10 is reasonably good at detecting and resolving issues. Here’s how to use the full might of the OS to fix audio problems.

    1. Right-click on the Windows Start menu and select ”Search”.
    2. In the empty search field, type ”Control Panel” and click on the first result of the same name.
    3. In the search field located in the top right corner of the Control Panel window just below the minimize, expand, and close controls, type in ”Troubleshooting”.
      No Sound On Laptop
    4. Click on the first results titled ”Troubleshooting”.
    5. Click on the ”Hardware and Sound” option.
      Speakers Not Working Windows 10
    6. Under the ”Sound” section, click on ”Playing Audio”.
    7. In the window that appears, click on ”Advanced”, and check the ”Apply repairs automatically” option. Click on ”Next”.
      No Sound After Windows 10 Update
    8. Choose the device you want to troubleshoot among the list, then click on it and hit ”Next”.
    9. Windows will detect any problems and offer solutions. Follow the steps for theses as required.
    10. When finished, play test sounds.
    11. Restart the PC.

    You Might Also Be Interested In These